We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 14-day return policy from the date of receipt.

Return Conditions:

• Returns are accepted within 14 days of receiving your product.
• The product must be unused, in its original condition, and in the original packaging.
• We offer free return shipping within Pakistan. Simply contact us, and we’ll provide instructions on how to return the item.
• No restocking fees will be charged for returns.

Refund Process:

• Once we receive and inspect the returned product, we will process your refund.
• Refunds will be issued to the original payment method used during purchase.
• You will be notified via email once your refund is processed.

Exceptions:

• There are no final sale items. All products are eligible for return within the 14-day window as long as they meet the return conditions outlined above.

If you wish to initiate a return or have any questions, please contact us at support@vioraystore.com. We are here to assist you!