Terms of service

Welcome to our store! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

  1. General
    By using our services, you confirm that you are at least 18 years old or have parental consent to use the site. You also agree to comply with all applicable laws and regulations.

  2. Product Information
    We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all product information is error-free. In case of any discrepancies, we reserve the right to correct them.

  3. Orders and Payment
    By placing an order, you are offering to purchase products subject to these Terms and Conditions. All orders are subject to availability and acceptance by us. Payment must be made in full before products are shipped. We accept various payment methods including credit/debit cards and payment gateways.

  4. Shipping
    We offer free shipping across Pakistan. Delivery times are typically between 3-7 business days, but may vary depending on your location. We are not responsible for delays caused by third-party couriers.

  5. Returns & Refunds
    If you are not satisfied with your purchase, we offer a 7-day return policy. Products must be unused, in their original condition, and packaging to be eligible for a refund. Shipping costs for returns are the responsibility of the customer. Refunds will be processed after the product is received and inspected.

  6. Privacy & Security
    We value your privacy. Any personal information collected will be used only for processing your orders and providing customer support. We ensure that your payment details are secure and processed through trusted payment gateways.

  7. Intellectual Property
    All content on the website, including text, images, logos, and designs, is the property of our store and protected by copyright laws. You may not use or reproduce any content without our written permission.

  8. Limitation of Liability
    We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. This includes, but is not limited to, any errors, omissions, or interruptions in service.

  9. Changes to Terms
    We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and by continuing to use the site, you agree to the updated terms.

  10. Governing Law
    These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts in Pakistan.

For any questions, concerns, or further information, please contact us at support@vioraystore.com